Frequently asked questions
How much does a custom rug cost?
Custom rug prices vary on size, colors and details of the image. The more complex the image, the bigger the piece needs to be in order to produce the details.
Prices begin at $150 USD for 2 feet
Can you turn any image into a custom rug?
No. The image must be a vectored image. Meaning, all the colors in the image must be separated in solid blocks. No colors can blend together, as you cannot necessarily blend yarn with a tufting gun.
How big can you make a rug?
Right now the biggest we can make is 5x6 feet.
What is your return policy?
Unfortunately, because everything is handmade, we do not accept returns. However, if you have an issue with your order, please email us at shopsweetpea33@gmail.com and we will help!
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are made in our home located in Los Angeles, CA. We carefully select where we buy our materials to ensure our products are made with good quality supplies.